With some positive news regarding the vaccine and easing of restrictions, we are of course hoping that there may be an end in sight of the Coronavirus (COVID-19) pandemic.
However, we wanted to assure you that whilst the health situation remains, we continue to be committed to ensuring the safety of our employees and the delivery of service to our clients.
In accordance with our Business Continuity Policy our incident response team continues to meet daily to review and address any potential risks to our service delivery and any potential safety concerns for our staff.
The incident response team will monitor all updates from the health authorities and update our plans in-line with the latest advice.
We are confident that the measures we have taken have ensured no noticeable degradation of the services we provide, including your access to our customer support team, whilst protecting the safety of our employees and customers.
If you have any questions please do not hesitate to contact our helpline on 020 7001 0600 or email@example.com